Our onboarding is designed to respect your time. Most firms are fully live within a week of the first call.
From the first conversation to your first live call, we focus on getting your back office running smoothly without disrupting your firm.
We meet remotely for 30 minutes. You walk us through how your firm currently handles calls, intakes, and client communication, and we listen.
We design a tailored plan covering exactly the tasks you want offloaded. No more, no less. Pay-per-use, no subscriptions, no lock-in.
We handle number porting, custom script development, and team onboarding. Your calls start flowing through a quiet, professional back office.
No. That's where we started, but we support law firms across every practice area, including family law, personal injury, estate planning, business, bankruptcy, civil litigation, real estate, and more. The administrative work is similar at its core; what changes is the intake script and terminology, which we build with you during onboarding.
Yes. We assign dedicated team members to your firm so you get consistency on every call. The same professionals learn your cases, your clients, and your preferences over time. Your clients hear familiar voices, and your firm stops re-explaining the basics.
A live, bilingual professional on every incoming call means no potential client falls through the cracks. That translates directly into more consultations scheduled, higher retention rates, better-served existing clients, and dramatically less disruption to your legal team during the workday.
We collect comprehensive client data during intakes, including contact information, case-specific details, history, and any documentation your firm requires, in whichever language the client is most comfortable speaking. For consultations, we can attend virtually to provide live interpretation or detailed note-taking, saving your attorneys significant time.
Yes. We can host your phone line through our VOIP system, which eliminates your VOIP costs entirely. We can port your existing number, create a dedicated line, and use your caller ID for outbound calls and text messages. All calls are recorded for your firm's records.
Fully fluent humans, not software. Our team is made up of native and near-native Spanish and English speakers who understand the legal and cultural context of the clients we're serving. That difference is felt on the very first call.
Yes. We provide certified Spanish-English translation of legal documents, immigration filings, evidence, contracts, and client paperwork. Our certified translations meet the requirements of immigration courts, government agencies, and legal proceedings, and we work with your firm's deadlines.
It's a 30-minute remote meeting, with no sales pressure. We walk through your current administrative workflow, identify where your team is losing time, and show you exactly how we'd step in. You leave with a concrete picture of what working together would look like. If it's not a fit, we'll tell you.
Take the first step. Schedule a free 30-minute remote analysis and we'll walk through exactly how this would work for your firm.
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